I made the mistake of ordering from Zaken. The entire first month the sites were down because they were upgrading the servers.
They didn't tell me when they took my money and I sent out 1500 mailers to promote a site that no one could access. Then they upgraded my site to a "$600" site to "make up" for the problems which again no one has been able to order from. I've sent them 3 emails about the problem and talked to them three times about it (two of the calls were today, however) and supposedly they will check it out. And because I ordered from one program instead of the other, MY program only has a 90-day return policy so I'm basically SOL for even the initial package.
I haven't been able to recoup even 1 cent of the money I have laid out to this company. Don't let these people take advantage of you, too...
Monetary Loss: $2800.